Store Policy

Customer Care

Due to the nature of our products, we do not accept returns. However, your satisfaction comes first. Please contact us if you are unhappy with your order and we will do our best to make things right.

 

We package all products to the best of our abilities.
Once an order is shipped we unfortunately cannot control or guarantee the handling practices of the courier service.

 

For shop credit or replacement if products are damaged or missing: Please contact us within 3 days of arrival if any issues should arise and we will do our best to resolve.

After the third day Lola’s Handcrafted is not held responsible for the items.

 

Any requests for compensation will not be considered after 10 days of the issued invoice.

Privacy 

Your privacy is important to us!  We will never sell or give your contact information to anyone.  All information is used strictly for your purchase with us.

Wholesale Inquiries

Hello Future Customer,

Thank you for your interest in purchasing our products wholesale. Are you looking for a handmade wholesale soap supplier for your business, private label or events? Well look no further S & P Briar Patch Handcrafts is it!

To be contacted about becoming a wholesale account please e mail us at spbriarpatchhandcrafts@gmail.com

Wholesale Vegan, Organic, and Novelty Handmade Soaps

We offer customized soap and body care products. All of our products are made by hand and are made in individual quality controlled batches. We do not maintain an inventory of ready to ship wholesale items. Each item is handmade when your order is placed. We do this to ensure that you are receiving the freshest products available. Our soaps are all available for wholesale purchasing. For wholesale and private label orders there is a $200 USD order minimum (before s hipping and tax).

Wholesale: We create products for you using our logo, graphics and packaging. This is the perfect option for retail shops that are looking to stock their shelves with high quality skincare products. 

Production Notices:

For Soaps: Soaps, other than novelty, are made via cold process or hot process methods. When you place your order please make sure that you give us enough lead time to get your products out to you in timely fashion.

Curing Time & Shipping: With cold process soaps the curing time is 4 to 6 weeks. This curing time is necessary to produce a harder soap bar. If you purchased soaps made with this method they would ship 4 to 6 weeks after your order date. With hot process soaps the curing time is 2 to 3 weeks. While the soap is essentially safe to use after it has been cooked it is best to let it cure for this additional time to make a harder bar of soap as well. If you purchased soaps made with this method they would ship 2 to 3 weeks after your order date.

 

SHIPPING IS BILLED SEPARATELY WHEN ITEMS ARE READY TO SHIP!

This is to ensure that you are receiving accurate shipping quotes based upon total product weight(s). All of our products are shipped via USPS or UPS for wholesale orders. If you have a UPS business shipping account we will gladly use your account info upon request.

To Place An Order: Please send us an e mail outlining exactly what you would like. Once approved we will send you an invoice and when paid we will begin production on your order.

Payment Terms: All Orders Must Be Pre-Paid Before Production Begins! We gladly accept all major credit cards and paypal for payments.

Return Policy: Due to the customization and nature of our products we cannot accept returns. If you would like to test certain products before placing a large quantity order please contact us with items you are interested in and we can send you samples for a nominal fee.

Thank You,

S & P Briar Patch Handcrafts

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments